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KYC Policy

Dive into the intricacies of Luckystar Casino KYC Policy, an essential read for every avid player aiming to understand the casino’s verification processes and ensure seamless gaming experiences. In this page unfolds the layers of account security, focusing on payment methods and document submission procedures, tailored specifically for Luckystar’s unique framework. New and seasoned players alike will find invaluable insights. Don’t miss out—equip yourself with the knowledge to navigate Luckystar KYC policy with ease and confidence!

PAYMENT METHODS

At Luckystar Online Casino, we prioritize the security and authenticity of our players’ accounts. To ensure a secure gaming environment, we have established a comprehensive KYC (Know Your Customer) policy, focusing on meticulous verification processes. A crucial aspect of this policy includes confirming the identity of our players through various documents, particularly when it comes to payment methods.

Our casino, licensed under the Curacao jurisdiction, does not bind us to a specific verification process. Instead, it grants us the flexibility to craft our own stringent procedures, ensuring that our players’ identities are thoroughly verified. We have developed a robust system encompassing three key elements: ID verification, proof of address, and proof of payment.

When delving into payment methods, our casino embraces a wide array of options, each with its own set of documentation requirements. For card transactions, we necessitate copies of all debit/credit cards registered and used on the player’s account, ensuring the player’s signature, the first six, and the last four digits of the card are visible. We advocate for our players’ security, advising them to obscure the security number at the back and the middle digits in the front.

For e-wallets like Neteller, Skrill, and eCoPayz, a screenshot of the respective account, displaying the player’s email address/account number and personal account information, suffices. For bank transfers, a recent bank statement coupled with proof of the player’s deposit to the casino is required.

Pre-paid vouchers stand as the outlier in our payment method spectrum, as they do not necessitate verification. This policy underscores our commitment to providing flexible options while upholding security standards.

HOW ARE DOCUMENTS SUBMITTED

Ensuring the submission of documents is a seamless process, we have integrated a dedicated sub-page on our casino platform, specifically designed for document uploads. This not only streamlines the verification process but also provides a secure channel for document submission, mitigating potential security risks associated with document handling.

In instances where players might face challenges with the online submission, we offer an alternative through email submissions. It is imperative that documents sent via email originate from the email address registered on the player’s casino account, ensuring consistency and additional security layer.

In real-time scenarios, players might opt to submit documents via chat. In such cases, we uphold a strict policy that requires players to be logged into their accounts before any document submissions are accepted. This policy is unwavering, ensuring that the integrity of the player’s account and the associated documents are maintained.

Our casino’s KYC policy stands as a testament to our dedication to player security and transparency. We strive to provide a safe and enjoyable gaming experience, and our comprehensive verification process plays a pivotal role in achieving this goal. By adhering to these procedures, players can indulge in their gaming endeavors, knowing that their personal information is in safe hands.